Privacy Policy

We at Daanveer / Mysa Technology Private Limited (hereinafter referred to as Daanveer) respect your concerns about privacy and value the relationship we have with you. We are committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this site www.kalpvriksh.ai (“Site”). This policy describes the types of personal information we collect, how we may use that information and with whom we may share it when you visit our site or mobile app or use our services (collectively the “Services”). Our Privacy Policy also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We also tell you how you can reach us to update your contact information, remove your name from our database, or answer any questions you may have about our privacy practices.

No details with respect to our donors and contributors on our app will be sold to any other organization or commercial enterprise.

Information We Collect and How We Use It

We may collect information about you directly from you and from third parties, as well as automatically through your use of our app, Site or Services to extend services like for our internal purposes, processing of your donations, providing receipts and tax exemption certificates, sending regular updates about the work we do for needy, respond to your queries and apprising you of the new opportunities to help deprived and marginalized population of India in a better way. We seek your personal information when you make a donation, request a communication from us, register for an on-ground event, pledge support to our work and campaigns and apply for working or volunteering with Daanveer. This information may be sought via mobile app, over the phone, through the website, via email or by the means of face-to-face interaction. You may choose to provide personal information either by mobile app, phone, mail or on our Site. Certain areas and features of our Site and Services may require registration.To register, you must provide your mobile number, name, Gender, age, address, email address and religious inclination. We may also request from you or allow you to submit additional optional information, depending on the type of communication or transaction the personal information we collect may include, but is not limited to, your name, profile picture, postal address, date of birth, PIN code, telephone numbers, mobile phone numbers, your organization’s name, email addresses, credit/debit card information, bank information or billing information. Irrespective of the mode in which we receive your personal information, we make all earnest attempts to honour your privacy.

Donations

When you make a donation through our mobile app, we may ask you to submit certain personal information (such as home address) so we can process your donation. We also maintain your contact information in our records so we can contact you to provide Daanveer’s program information and information on additional giving opportunities.

Refunds and Cancellations

We take the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation, the donor can cancel the donation pickup till the donation is approved and assigned to the pick up partner by the admin. The donor can choose to donate less items than what is uploaded by him on the mobile app once the pick-up partner arrives at his /her pick up location.

Donation cannot be cancelled once the pick-up code is submitted for the items submitted by donor to our pick up partner. Our pick up code is an authentication process which enables donor to confirm donation with us. Once authenticated, the donation becomes irrevocable.

Questionnaires and Surveys

We occasionally may ask visitors to our mobile app and Site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us understand the needs of our visitors. We do not keep any personal information about you in connection with your participation in a Site survey unless you specifically agree to provide this information.

Cache, Cookies and Web Beacons

We use cookies and other tracking mechanisms to track information about your use of our Mobile app, Site or Services. We may combine this information with other personal information we collect from you. Cookies are pieces of electronic information which will be sent by Daanveer for record-keeping purposes when you log onto our mobile app. These will be placed in your mobile’s hard drive and enable us to recognise you as a user when you next visit. Some cookies allow us to make it easier for you to navigate our Mobile app, Site and Services, while others are used to enable a faster login process or to allow us to track your activities at our Mobile app, Site and Service. There are two types of cookies: session and persistent cookies.

Session Cookies – Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests and verify your identity after you have logged in and as you move through our Site. Persistent cookies – Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.

Third-Party Cookies –

We may also engage third parties to track and analyse nonpersonally and personally identifiable Site data. We use the data collected by such third parties to help us administer and improve the quality of the Site and to analyse Site usage. Such third parties may combine the information that we provide about you with other information that they have collected. This Privacy Policy does not cover such third parties’ use of the data.

Disabling Cookies –

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Clear GIFs, pixel tags and other technologies –

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed and track whether our emails are forwarded.

Third-Party Analytics –

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our Application. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. We do not share your personal information with these third parties.

Information We Share

Daanveer does not sell, rent, trade or otherwise disclose personal information about our mobile app and Site visitors (nor our offline donors), except as described here. We share information provided by our Mobile app and Site visitors with service providers that we have retained to perform services on our behalf ― for example, to facilitate onboarding, to process donations, for blessings video purposes, send direct mails, emailers, greeting cards, making phone calls, and others. We may share your information like profile picture, phone numbers, email address, etc. with these agencies so that they can perform these activities efficiently. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. However, since we do not have complete control over these third parties, we cannot guarantee your privacy. In addition, we may disclose information about you (i) if we are required to do so by law, (ii) in response to a request from law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) to our affiliates or subsidiaries.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to direct the transferee to use personal information you have provided through this Site in a manner that is consistent with this Privacy Policy.

Links to Other Sites

The Mobile app and Site contains links to other websites for the benefit of its visitors. These sites operate independently from our site and are not under our control. We are not responsible for the content of these sites, any products or services that may be offered through these sites or any other use of these sites. Daanveer is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such websites in any manner whatsoever. This Privacy Policy does not apply to such other websites. These sites may have their own privacy policies in place, which we strongly suggest you review if you visit any linked sites.

Security

Daanveer has the necessary security mechanisms in place and only designated employees have access to your personal information. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. All online transactions are done on a secure server. When you provide credit card information to make a donation, we use the industry standard for Internet security ― Secure Socket Layer (SSL) technology ― to help protect the information you provide. This Internet encryption standard scrambles data as it travels from your computer to our server. Please note, however, that perfect security does not exist on the Internet. You’ll know that you’re in a secure area of our Site when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”

Copyright Protection

All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of Daanveer and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this mobile app and Site is the exclusive property of Daanveer and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation or funding any of Daanveer initiatives. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the permission of Daanveer. All other trademarks, brands and copyrights other than those belonging to Daanveer belong to their respective owners and are their property.

Updates to This Privacy Policy

We may change or update portions of this Privacy Policy at any time and without prior notice to you. Please check back from time to time so you are aware of any changes or updates to the Policy. You may reach out to us if you have any queries about any changes made to our practices.

How to Contact Us

If you would like us to update your contact information or remove your name from our email or postal mailing lists, or if you have any questions about our information practices, please contact us by visiting https://www.kalpvriksh.ai/

You can write to us at:

Mysa Technology Private Limited,
910, Elite magnum, near bhuyangdev circle, Vardhmannagar, Ahmedabad - 380061 +91 93282 40568
Or, Email us at: ag@saakh.in